Frequently asked questions

How old should my puppy be before he gets his first groom?


Breeds with longer coats should begin the grooming process as soon as the second set of puppy shots have been completed.
These breeds include but are not limited to:
- Poodles - Yorkies - Maltese - Shih Tzus - Havanese - Cocker Spaniels Familiarizing your puppy with grooming, even if it is a simple bath, will help him learn that grooming is a pleasant experience at an early age. It also helps to touch and play with your puppy’s feet so that they are not scared when they get their nails trimmed. My Dog is shaking-does that mean he is scared or doesn’t like the groomer? Not necessarily, he may just be excited from the car ride or not sure if he is going to the vet to get a shot! Much like kids in preschool, once you are gone they settle down and get more comfortable. Dogs are very intuitive, as we all know, and will pick up any anxiety that you may be feeling, so it is important to be calm and reassuring.




My dog is matted but I want to keep his hair long. Is this possible?


If your dog is matted, we will discuss with you the degree and if we think we will be able to remove the matting without discomfort. De-matting without pain takes skill and patience, so it is important that you make us aware of any matting when making your pet’s appointment, so you dog’s service can be scheduled with extra time. Needless to say, extra time means extra charges. De-matting fees start at $15.00 per 30 minutes of de-matting in addition the price of the groom. De-matting will not be performed on a dog that has severe matting to the skin or on a dog that is elderly or has medical conditions.




What if my pet has behavioral issues or difficult dogs?


At Doggie D’Tails only gentle grooming practices are used. We have heard very sad stories about how difficult dogs are treated at some grooming shops and want to make sure that does not happen to any of our clients! We are always very honest with our clients regarding their dogs’ behavior. Please advise us at check-in if your pet does not like having their nails trimmed, face trimmed, etc.




What should I bring from home?


You may bring your preferred pet food. No other supplies or equipment needed.
Doggie D'Tails provides sanitized stainless steel bowls for food and water. We also have a large variety of dog and cat beds, and lots of blankets.




Should I bring the food we use at home?


If your pet has any food allergies, is on a special diet or a veterinary prescribed formula, please bring your pet’s food from home. We suggest that you bring a little bit extra, in case your pet’s stay is extended. Any unused food you supply will be returned to you at check-out.
In general, maintaining the same diet being eaten at home is a good idea, and we encourage you to bring your own dog and cat food. If this is not practical, or if we run out of your food during your pet’s stay, Doggie D'Tails does feed quality dog food.
We maintain a variety of dry and canned foods on hand. If you would like us to use our food, at time of check-in, please let the Doggie D'Tails staff know of your dog or cat’s current diet, and we will match it as closely as possible
Additional fees may apply for food preparation above and beyond standard dry and canned food, or for meals/treats in addition to or outside of our standard feeding schedule. Please speak with a Doggie D'Tails staff about your pet’s requirements when making your reservation.




What is included in the boarding fee?


Dogs – Twice a day feeding, a raised bed with clean cozy blankets, and plenty of fresh water. DAYCARE SERVICE CAN BE INCLUDED FOR AN ADDITIONAL FEE. Cats – included at no extra charge is a litter box, twice a day feeding if you have supplied your cat’s own food, fresh water, a soft bed with a small blanket or towel.




Will you excersize my pet during boarding and overnight stays?


Yes. Dogs go outside for exercise/bathroom breaks constantly during the normal business hours.




Where do you excersize my pet when its raining?


Some owners don’t mind having their dogs out in the rain, and for these hearty guys, our staff bundles up and heads outside to play with the dogs under two awnings. For the dog – or owner – who doesn’t see it that way, Doggie D'Tails has two large indoor arenas for ball playing, tug-a-war, and all kinds of activities.




Will my pet be around other animals?


Only if you want – and if your dog is spayed or neutered and passes our temperament test. If so, you can sign your dog up for our group play activities. Your dog will get to spend most of the day socializing with our other guests in both our outside and inside play areas, under the watchful eye of a Doggie D'Tails staff member. Otherwise, your dog will never be with any dog other than those sharing a cabin with it.




What vaccines do you require?


At Doggie D'Tails, we take our vaccination requirements very seriously. We are concerned with both the health of your pet, and the health of all the other animals your pet may come in contact with while boarding with us.
When making a reservation, our Doggie D'Tails staff will let you know what vaccination information if any, we have on file for your pet, and when we show those vaccinations are due to expire. However, it is the owner’s responsibility to ensure that Doggie D'Tails has required proof of vaccinations prior to boarding. We cannot allow an animal into our boarding facility that is not in compliance with our vaccination requirements.
Dogs (Must be at least 8 months old) – Rabies, DHPP (Distemper), Lepto & Bordatella are required every 12 months.
Cats (Must be at least 8 months old) – Rabies, FVRCP & FeLV (Feline Leukemia) are required.
Medical Stability – Pets undergoing treatment for a medical condition must have written veterinary clearance to board in a non-medical, non-24 hour facility.




How do I get my pet's vaccination records to you?


You or your veterinarian may send information to Doggie D'Tails via: Fax: 918 872 6380 Email: doggiedtails@gmail.com




Do you board exotic animals?


No, we do not board exotic animals.




Do you administer medication?


Yes, we administer pills, supplements, ointments and other oral and topical medications (As an owner it is your responsibility to provide the appropriate methods to administer the correct medicine ex; Peanut butter, Bread, etc). Please let Doggie D'Tails staff know about any medications or supplements when you call to make a reservation or request general information, so that you may be advised of appropriate fee rate(s). We regret that we do not administer injections.

We administer medications between the hours during business hours. If your pet requires additional medical attention, we recommend you speak with your veterinarian for recommended care while you are away.




Will my pet be safe during boarding and overnight stays?


Doggie D'Tails staff are present during normal business hours and are available at all times to respond to problems or emergencies. Doggie D'Tails itself is not a 24-hour facility, which means we do not have Doggie D'Tails staff working in the boarding kennel late at night while the pets are sleeping.
When the Doggie D'Tails staff is not there during normal business hours, THE Doggie D'Tails is fully monitored by a state-of-art fire/alarm and video surveillance system to keep all of our guests safe.




What are your check-in and check-out times?


Check-in and out times by day, as listed in the table:

Check-in Check-out
Monday to Friday 6:00am to 6:00pm
Saturday 6:00am to 4:00pm
Sunday 9:00am - 9:15am OR 6:00pm - 6:15pm

You will be charged for the day of arrival, regardless of check-in time.

To avoid being charged for an additional night,

Check out before 12 O'Clock Noon the next day. NO EXCEPTIONS, FEE WILL APPLY.




It's my pets first time boarding - what should I expect?


Recommended arrival time: anytime after 7:30 am, but please, no later than no later than 2 Hours BEFORE closing time. Allow 30 minutes to complete your check-in. If you are arriving after 4:30 pm, we suggest you feed your pet at home, and administer any afternoon medications, before coming to Doggie D'Tails.

We recommend that you come by to read and complete the Boarding Contract, or print from our lodge policies page, Feeding Schedule, Belongings List, and Vet Treatment Authorization Form in advance.

If you are interested in having your dog interact with other dogs while boarding, please complete the Consent form.

At check-in, please be prepared to provide information (telephone numbers, e-mail addresses) on how you may be reached in case of emergency, and the name(s) and number(s) of a designated emergency contact(s) who may make decisions on your behalf if you are not able to be reached.

We will confirm your reservation specifics (planned date of departure) grooming, and required vaccinations and other information, if appropriate. Doggie D'Tails staff will also confirm the clinic name and contact information for your pet’s regular veterinarian, so if that information has recently changed, please make sure and bring the most current information with you.

If you are bringing food, medications or supplements for your pet, please be prepared to provide the name and type of the product, strength, proper dose and frequency, and the reason for use of the product. Please bring medications and supplements in their original containers.

You are welcome to bring some of your pet’s personal belongings, such as a bed or favorite toys. Please limit yourself to 5 items, and clearly mark, in indelible ink, the pet’s name and your last name on all items. Please do not bring anything that you consider valuable or irreplaceable.

At check-in, Doggie D'Tailsstaff will ask you some questions about your pet’s health to establish a baseline for the visit.




How do I make a resveration for boarding or daycare?


Please call us at 918-251-1313, submit a form online or email us at doggidtails@gmail.com




What is your fee/payment policy?


Boarding fees for dogs and cats are per night. Pets sharing a kennel DO NOT receive a discount and must follow our regular overnight boarding rate.

For boarding stays of less than 14 days, all charges are due at the time of check-out. For stays longer than 14 days, interim payments may be required. If our interim payment policy applies to your pet’s stay, you will be advised of the specific details at check-in.

Invoices must be settled before your pet(s) leave the facility.

We gladly accept cash, check (Oklahoma banks only, please), Visa, MasterCard, and Discover for payment.





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